Copalion Privacy Policy

Introduction

Welcome. You have arrived at a website provided by Copalion Advertising, LLC ("Copalion," "Company," "we," "our," or "us") or one of our affiliates. Our mission is to bridge the gap between a law firm's need to grow and an underserved community's need for trustworthy legal services.

We take your privacy seriously. This Privacy Policy explains what information we collect, how we collect it, how we use it, how we share it, and the choices you may have regarding your Personal Information. This Policy also explains how we handle phone numbers, SMS communications, and consent related to text messaging.

If you have questions about this Policy, you may contact us at info@copalion.com.

Scope

This Policy applies when you use or access any website, landing page, form, portal, or online service operated by Copalion that links to this Policy, including:

• https://www.copalion.com/

This Policy also applies when you provide information to us online, by phone, by text message, through advertising forms, through social media lead forms, through a customer relationship management system, or through communications with our representatives.

For purposes of this Policy, "Personal Information" means information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked with you or your household. Personal Information does not include publicly available information from federal, state, or local government records.

Our Services may be used by individuals seeking legal services or legal information ("Users"), attorneys and law firms with whom we partner ("Firms"), business contacts, vendors, and individuals seeking employment with us ("Employment Applicants").

By using our Sites or Services, submitting information to us, communicating with us, or opting in to receive communications from us, you acknowledge that we may collect, use, and disclose your information as described in this Policy.

What Information We Collect

We may collect the following categories of information, depending on how you interact with us:

1. Contact Information

This may include your name, phone number, email address, mailing address, city, state, ZIP code, and other similar contact details.

2. Legal Inquiry Information

If you contact us regarding a potential legal matter, we may collect information related to your inquiry, including the type of incident, date of incident, location, injury details, insurance information, whether you have legal representation, and other information needed to evaluate or route your inquiry.

3. Communication Information

We may collect information from your communications with us, including phone calls, emails, text messages, web forms, chat messages, social media messages, and notes from our representatives. Calls may be recorded or monitored for quality assurance, training, compliance, and documentation purposes where permitted by law.

4. SMS and Phone Communication Information

If you provide your phone number and consent to receive SMS messages, we may collect your phone number, SMS consent status, message history, opt-in records, opt-out requests, and related communication preferences.

5. Website and Device Information

When you visit our Sites, we may collect information such as your IP address, browser type, device type, operating system, pages visited, referring website, time spent on pages, click activity, and other usage data.

6. Advertising and Marketing Information

We may collect information about how you interact with our advertisements, landing pages, forms, social media campaigns, and marketing communications. This may include campaign source, ad interaction, form submission data, and tracking identifiers.

7. Employment Applicant Information

If you apply for a position with us, we may collect your name, contact information, resume, work history, education, qualifications, references, interview notes, and any other information you choose to provide during the application process.

How We Collect Information

We may collect Personal Information in the following ways:

• Directly from you when you submit a form, call us, text us, email us, communicate with our representatives, or otherwise provide information to us.
• Automatically when you visit our Sites through cookies, pixels, analytics tools, tracking technologies, browser data, and device data.
• From advertising platforms, social media platforms, lead forms, referral sources, CRM systems, and marketing service providers.
• From law firms, business partners, vendors, service providers, and other third parties when permitted by law.
• From publicly available sources where appropriate and lawful.

How We Use Information

We may use Personal Information for the following purposes:

• To respond to your inquiries and communications.
• To evaluate, process, verify, and route legal service inquiries.
• To connect Users with attorneys, law firms, or other appropriate service providers when requested or applicable.
• To contact you by phone, email, SMS, or other communication methods regarding your inquiry, requested services, or business relationship with us.
• To provide customer support and respond to questions.
• To operate, maintain, improve, and personalize our Sites and Services.
• To manage advertising, marketing campaigns, lead generation campaigns, analytics, and performance tracking.
• To verify lead information, prevent duplicate submissions, detect fraud, maintain compliance, and protect our business operations.
• To manage relationships with law firms, vendors, contractors, business partners, and service providers.
• To evaluate job applications and manage recruiting activities.
• To comply with legal obligations, contractual obligations, law enforcement requests, regulatory requirements, and dispute resolution needs.
• To protect the rights, safety, property, and security of Copalion, our Users, Firms, partners, and others.

Use of Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, advertising technologies, and similar tracking technologies to collect information about your activity on our Sites. These technologies may help us remember your preferences, understand website traffic, measure advertising performance, improve user experience, and deliver relevant advertisements.

Third-party platforms, including advertising and analytics providers, may also use tracking technologies on our Sites or in connection with our advertisements. Their use of information is governed by their own privacy policies.

You may be able to limit cookies through your browser settings. However, disabling cookies may affect the functionality of our Sites.

When We Disclose Information

We may disclose Personal Information in the following circumstances:

1. With Law Firms or Attorneys

If you submit information related to a legal inquiry, we may share your information with attorneys or law firms that may be able to evaluate or respond to your request for legal services.

2. With Service Providers

We may share information with vendors and service providers who help us operate our business, including CRM providers, call systems, email providers, SMS platforms, analytics providers, advertising platforms, hosting providers, payment processors, compliance tools, and customer support providers. These service providers are permitted to use information only as necessary to provide services to us or as otherwise permitted by law.

3. With Advertising and Analytics Partners

We may share limited website, device, usage, and advertising interaction data with advertising platforms and analytics providers to measure campaign performance, improve our marketing, and understand how visitors interact with our Sites.

4. With Business Partners

We may share information with business partners when necessary to provide requested services, manage business relationships, verify information, or support our operations.

5. For Legal and Compliance Purposes

We may disclose information when we believe it is necessary to comply with applicable law, legal process, court orders, subpoenas, regulatory requests, contractual obligations, or government inquiries.

6. To Protect Rights and Safety

We may disclose information when necessary to protect the rights, property, security, or safety of Copalion, our Users, Firms, employees, partners, or others.

7. In Connection with Business Transfers

If Copalion is involved in a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

SMS Consent and Phone Number Sharing

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We may use phone numbers and SMS consent information only to send communications that you have agreed to receive, to respond to your inquiries, to provide requested services, to manage opt-in and opt-out preferences, and to maintain compliance records.

We do not sell SMS consent information or phone numbers collected for SMS communication purposes. We do not share SMS consent information or phone numbers collected for SMS communication purposes with third parties or affiliates for their own marketing purposes.

You may opt out of SMS communications at any time by replying "STOP" to any text message you receive from us. You may also contact us at info@copalion.com for assistance. Message and data rates may apply. Message frequency may vary.

Ads and Targeted Advertising

We may use advertising platforms, social media platforms, cookies, pixels, and similar technologies to help deliver advertisements, measure ad performance, and understand user interaction with our marketing campaigns.

Depending on applicable law, you may have the right to opt out of certain targeted advertising or sharing activities. You may also adjust your browser, device, or platform settings to limit certain tracking technologies.

Children's Privacy

Our Sites and Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we learn that we have collected information from a child under 13, we will take appropriate steps to delete that information.

Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, misuse, loss, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Policy, provide our Services, comply with legal and contractual obligations, resolve disputes, maintain business records, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the effective date of the Policy. Your continued use of our Sites or Services after changes are posted means you acknowledge the updated Policy.